Trifectix, Inc. Privacy Statement
Date of Last Revision: March 24, 2015

Trifectix respects your rights to privacy. We hold your information in confidence.

Asking for Your Information
There are times when we may ask you for personal information such as your name, address, telephone number and e-mail address, as well as non-confidential information about your company, role, and the like. This information is used in fulfilling requests for white papers or other company information, and enabling us to provide you with some idea of the potential return on investment if you purchase our product, as well as sending newsletters and promotional e-mail, and potentially contacting you directly as part of our marketing efforts in order to offer products and services we think you’d like to hear about. Your name and e-mail address may be collected and used in conjunction with other information, such as your occupation, position and other specifics. If you prefer not to be contacted, please follow the unsubscribe instructions in the e-mail, or contact Trifectix at [email protected]onfig.com

When we ask for personal information for any reason, we will provide a link to this policy statement to make our intentions clear.

When you receive newsletters or promotional e-mail from Trifectix, we may use Web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

Personal information collected on Trifectix sites and services may be stored and processed in the United States or any other country in which Trifectix or its affiliates, subsidiaries or agents maintain facilities, and by using a Trifectix site or service, you consent to any such transfer of information outside of your country. Trifectix abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Except as described in this statement, we will not disclose your personal information outside of Trifectix and its controlled subsidiaries and affiliates without your consent. Trifectix may choose to share your personal information with select Trifectix resellers so that they can contact you about Trifectix products, services or offers.

We occasionally engage other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing payments and transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Trifectix, or (b) protect and defend the rights or property of Trifectix (including the enforcement of our agreements).

Financial Information

Under some circumstances we may require certain additional information, including but not limited to your credit card billing information. We use this financial information, including your name, address, and other information to bill you for use of our Software and services. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information on the our sites, you consent to our providing of your financial information to our service providers and to such third parties as we determine necessary to support and process your activities and transactions, as well as to your credit card issuer for its purposes. These third parties may include the credit card companies, data processing companies and banking institutions used to process and support your transaction or activity.

Use of Web Beacons

Trifectix Web pages may contain electronic images known as Web beacons – sometimes called single-pixel gifs – that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.

Trifectix may also employ Web beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites.  We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.

Use of Cookies

The Trifectix sites use “cookies” to enable you to sign in to our sites and to help personalize your online experience.  A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. The Trifectix sites use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information on your later visits to these sites.

For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address to be pre-populated, so that you will only need to type your password the next time you sign in. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Trifectix sites and services that depend on cookies.

Communication Preferences
If you wish to update or correct the personal information you provided to Trifectix, please call 512-986-7808.

Personal Information Privacy
Trifectix will take all appropriate steps to keep your personal information confidential, including limiting access to customer or prospective customer information databases, communicating this policy statement to all Trifectix employees and establishing and enforcing penalties for violating this statement.

We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we seek customer comments on our products and services. These comments allow us to determine which products and services our customers should be made aware of based on their specific needs.

We will proactively communicate with customers via e-mail or other online delivery devices to provide offers and information we believe will be of interest. Customers who no longer wish to receive these communications should inform us and we will remove their names from our mailing lists. Trifectix will be judicious in the use of e-mail and paper mail to communicate with customers, putting ourselves in the place of the recipients of our mail and treating our customers as we ourselves would like to be treated. If you would like to be taken off Trifectix’s various marketing programs, please click here to opt out and enter the information you wish, and you will be unsubscribed as you request.

Our sites may share usage information about site visitors with reputable third-party companies for gathering aggregate information about site traffic and usage. For these purposes, we and our third-party companies note some of the pages you visit on our sites using pixel tags (also called transparent gifs). The information collected by our third-party advertisers using these pixel tags is not personally identifiable. Some of the information collected by any third-party analytics provider may be personally identifiable; however, our provider is contractually precluded from selling, licensing or conveying any such information to any third party or from using that information in any way outside Trifectix’s own privacy policy.

At times, you may be directed to third party websites and/or offered the option to download an application using a third party platform. Our provision of a link to any other website or our provision of an application using a third party platform is for your convenience and does not signify our endorsement of such other website, platform or its contents. When you click on such a link or download and use such an application, you will leave our sites and go to another website. During this process, a third party may collect personally identifiable information from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this privacy policy do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party. You will need to contact them to understand their privacy policies.

Business transfers

We are always seeking to improve our business. In accomplishing these objectives, we may buy or sell a company, or one or more of the companies in our corporate family may merge with or be acquired by another company. If we sell a business, we may transfer some or all of your information as a part of the sale in order that the service being provided to you may continue or for other business purposes.

Notification of Changes
If we decide to substantively change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of changes to the information we collect, how we use that information, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify users by providing 30 days’ notice on www.orcaconfig.com.